Refund policy
Return & Refund Policy
At Art Drift, we aim to deliver high-quality photo frames and a smooth shopping experience. Please read our return and refund policy carefully.
Returns
We accept returns only if the product arrives damaged, defective, or incorrect. If you receive a damaged or wrong item, please contact us within 24 hours of delivery with clear photos of the product and packaging.
Requests made after this time may not be eligible for return or replacement.
Refunds
Once your return request is approved and the issue is verified, we will process your refund or replacement. Refunds are issued to the original payment method used during checkout.
Please allow 5–7 business days for the refund to reflect in your account after approval.
Non-Returnable Conditions
We do not accept returns for the following reasons:
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Change of mind after delivery
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Minor color differences due to screen display
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Products that have been used or damaged by the customer
Cancellation
Orders can be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible.
If you have any questions regarding returns or refunds, please contact our support team and we will be happy to assist you.